With the fake Better Business Bureau Trojan Horse campaign, we find yet another infectious email that is socially engineered so well, that users often release such messages from quarantine; even after spam filtering has clearly identified the emails as a Virus carrying Trojan Horse.
The emails typically arrive with spoofed headers such as:
Subject: FW: Complaint Case 091921
From: “Better Business Bureau” <Kerri_Rucker@newyork.bbb.org>
In order to appear legitimate and to try and evade simple spam filtering systems, the Complaint Case number will be randomized, and the spoofed sending email address will vary as well.
The content will include vague yet serious sounding allegations, such as:
The Better Business Bureau has received the above-referenced complaint from one of your customers regarding their dealings with you. The details of the consumer’s concern are included on the reverse. Please review this matter and advise us of your position.
A full copy of such the bogus email: