Posts Tagged ‘email clients’

Email Protocols & Settings, Your Best Choices

Tuesday, April 3rd, 2012

Now that email is everywhere, not only on computers but on phones and tablets, even casual technology users need to understand their email configuration options.

Not only can understanding your choices make managing your email easier, but your efficiency, privacy and security can be greatly enhanced as well.

For receiving email the most common protocol is old good old-fashioned Post Office Protocol (POP3).

Using this protocol any device can download messages from your email hosting servers. If you use multiple devices you might want to configure each device “leave mail on server” for just a few days in order to allow each device enough time to download a copy of each message. Leaving too much mail on your email server for too long can slow down your access and also exceed your email storage quota.  For more on this subject, see: Should I Leave Messages On The Server?
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What if someone says they sent me a message but I didn’t get it?

Thursday, August 11th, 2011

We commonly receive questions from users who tell us an expected email has not arrived, and they don’t know how to go about finding it.

Fortunately, with proper information and the right approach, it’s not really that hard to track down missing email messages.

Like snail mail, email follows a path from the sender to the recipient and problems can arise along the way.  When a package or letter hasn’t arrived, it doesn’t make much sense to start yelling at the mail carrier; instead you have to start at the beginning and follow the message from point to point.

Following the chain of possession, the most common causes of missing email are as follows: more »

Wells Fargo Bank Security Alert – Phishing Example

Thursday, October 21st, 2010

This phishing attempt is a nearly perfect textbook example so we’ve decided to use it to highlight some of the usual characteristics of this type of email fraud.

If you arrived here after receiving a copy of this message you are right to be suspicious. We’re not sure what triggered your suspicion but here’s something that should definitely set off your inner fraud detection alarms . . . more »

Masonry Grant?! – Email Fraud

Wednesday, September 29th, 2010

It’s not every day that the All Seeing Eye comes out in the open to bestow grants on random email address owners. Usually the Eye works from behind the scenes, which is why we thought this deserved some attention:

Freemasons have selected you to receive 2.5 million dollars and you don’t even have to join them! more »

What’s A Browser?

Friday, June 18th, 2010

Web browsers, or browsers for short, aren’t strictly an email related topic. However, the browser has become an important tool to most email users because of the proliferation of web-based (browser-based) email clients. Many email users have never used a stand-alone email client and have always processed their email using a browser-based client.

The best known browsers are:

You are almost certainly using at least one of these.

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How To Stop Downloading Duplicate Emails

Monday, March 15th, 2010

If your email software suddenly starts downloading duplicate copies of the same emails, there are four common causes to consider.

1. Your email software has more than one “Account” or “Profile” or “Personality” configured to download messages from the same email POP account.  As a result, your software downloads one copy for each Account/Profile/Personality.

  • Symptom: All email from all senders are downloaded two or more times; but only up to a certain number of copies, which remains the same… ie: two copies of every email or three copies of each.
  • Solution: Manually review each Account/Profile/Personality within your email software to make sure that the same POP account isn’t listed more than once.

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Forwards: The Other Unwanted Email Category

Tuesday, March 2nd, 2010

One of the most annoying types of unwanted email is the mass forward. You know, the kind where one of your “friends” sends a heart-warming story about a dog or a list of interesting “facts” about bananas to everyone in their email address book. (More often than not that friend also sends everyone’s address to everyone else too but that’s another story.)

The reason this stuff is so annoying is that you can’t just block the person sending it because, most likely, they are a friend and might actually send you something you’re interested in at some point. On the other hand you really don’t care about an amber alert notice that was proven false five years ago. So, if you can’t block them, what can you do?

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You’ve received a postcard – Active Virus

Monday, February 1st, 2010

Today’s new virus campaign comes in the tried and true category of the bogus email postcard.

Volume is high, beginning early this morning. So far all subject lines contain:

You’ve received a postcard

In each case the sending address is spoofed to match the recipient’s email address. This is done in order to try and bypass spam filters that allow you to enter approved senders or that automatically allow email from addresses in your address book.

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Can Anyone Send Emails Claiming To Be From Me?

Friday, January 29th, 2010

The short answer is yes. Anyone can forge the sender (From) field of an email and have it claim to be coming from pretty much any address they want.

At first glance you might think “That’s horrible, why do we allow that to happen?”  The truth is that it’s rather common, and you might even do this yourself, though for entirely innocent reasons.

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Spammers Use Word-Joiner Characters to Encode URLs

Thursday, January 28th, 2010

Spammers use a variety of tricks and tactics to try and hide the URLs that link spam emails to their spam hosting websites from the various email filtering programs that are trying to catch them.

Many, if not most, of these tricks depend on the fact that today’s browsers (which are used by email programs to display html emails) are extremely forgiving when it comes to non-standard and broken html.

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